Calls Answered
7681
98.6% service level
Avg Queue Wait
00:09
MM:SS week avg
Busiest Day
Sat 26 Sep
1403 calls
Daily Call Volume
Daily Avg Queue Wait
Daily Breakdown
| Day | Total Calls | Answered | Avg Wait |
|---|
📍 Calls by Site — Week Total
| CP# | Site Name | State | Answered | Avg Wait |
|---|
🧑💼 PES Agent Performance — Week Total
| Ext | Agent Name | Calls Answered | Avg Talk Time | ASA | Calls/Day | Days Active |
|---|